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Buying Information [secure server] Bak-rak and its accessories are sold direct on the web to make sure you get maximum value for money. We guarantee you will be satisfied with the product and we will do anything needed to make sure you are more than happy with it - we want you to recommend it to your friends and neighbours. In the unlikely event that you are unhappy with your bak-rak and we cannot sort out your problems, then it can be returned to us within 14 days and we will give you your money back. Delivery is usually a 48 hour service using DHL@home service. A signature is required for parcels - so if there is no-one home then a neighbour will need to sign for it. Give us the details when you order. Saturday morning or before 10am delivery can be arranged at extra cost. For deliveries to most of Europe we use DHL and charge a slightly higher rate than UK - currently £16 on most goods [though they take longer]. If you want to buy in Euros then buy on the web-site normally with a credit card and your credit card company will convert the final bill to Euros. VAT is chargeable at UK rates and is already included in our prices. This applies to Austria, Belgium, Channel Islands, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden. To help you relate prices we have a link on the left to XE.com for a convenient calculator. As a small company we occasionally have problems of low stock levels on certain items. We guarantee to get back to you if this is the case and do our best to satisfy your requirements. In any case we will do our best to keep you informed where we do have problems. We only charge your credit card when we are ready to despatch the goods. We operate a shopping cart system connected to a secure server to ensure your credit card is safe. To buy an item click the 'Add to cart' link by the appropriate item. Your credit card is charged manually and we check that what you have ordered makes sense and will go together. It is at that stage any special discounts or discrepancies are sorted and we will ring you to check anything unusual. If you have any second thoughts or last minute additions - an e-mail or phone call can sort it up to the point the carrier take your parcel . To Review Cart at any time Click Here UK Price List Carriage Packing & delivery cost to UK addresses : For UK mainland orders P&P is £8.80, for TNT expedited delivery P&P is £15 [except where otherwise stated below ].[Needs to be added to shopping cart.] VAT currently 17.5%. For slidetite bungee hooks see their own page.
[For spare parts e-mail parts@bak-rak.com and we will send you e-mail with order details] |
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Contact Details - Tel LO-call 0845 00 33 4 55 e-mail sales@bak-rak.com |
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